Secretaries, PAs and administrative assistants are responsible for clerical duties including greeting clients, scheduling appointments, managing correspondence and preparing reports. On-the-job experience and administrative training gained through certificate and degree programs allow candidates to develop the requisite office technology, computer application and customer services skills needed for this position.

This course will give you practical, hands-on core secretarial and administrative skills to enable you work effectively in an office administration support role. Ideal for those new to this profession or those who want to refresh their secretarial skills.